CASE STUDIES

A general dentist from a well-known town of QLD was in need of assistance with her practice accreditation, as the whole process was delayed and put on hold for a long time. Although one hour of getting her practice accredited was one of her priorities, she could not get the job done due to various reasons.

During the 'free 1-hour session., the existing staff who was allocated accreditation tasks was unable to comprehend the process associated with it due to the obvious complexity involved with the accreditation process in Australia. 

The team members from 'PractiSe management' (With an 'S', ' 'Yes', 'We can') and the Dentist agreed on a process of hand-holding the practice staff for the onsite part of the preparation and outsourcing the majority of the rest of practice accreditation project to an experienced virtual team member from PractiSe management. 

Various areas that needed immediate attention to enable the accreditation agencies were physically prepared inside the clinic under the guidance of the virtual practice manager, from 'PractiSe management' (With a 'S', ' 'Yes', 'We can'). Also, numerous documents that needed to be submitted to the Australian Dental Practice Accreditation Agency were methodically prepared. The virtual practice manager also directly liaised with the Australian accreditation agency on behalf of the dental practice and reported back to the principal dentist.

The 'PractiSe management' (With an 'S', ' 'Yes', 'We can') team took all the necessary actions along with the dentist and practice staff members so that hygiene, OH&S and related documentation are managed at their highest standards as specified by Australian Dental Practice Accreditation Agencies. 

A comprehensive training was provided to all the practice staff, highlighting the fact that obtaining the accreditation for their dental clinic would emphasise that higher safety standards have been followed, and it would not only keep the patients at ease but also attract more patients to visit their dental practice. 

'PractiSe Management' (With an 'S', ' 'Yes', 'We can') has a dedicated team of Australian-trained & experienced professionals to hand-hold and work alongside the dental practitioners & practice staff in order to obtain the accreditation ASAP. 

For more details, please refer to www.dentalpracticeaccreditation.com.au 

A step-by-step, methodical process was used to implement the above solutions, and much to her surprise, the Dentist was able to obtain accreditation for her dental clinic within the next few months.

The dentist was extremely satisfied with the results and asked the 'PractiSe Management' (With an 'S', ' 'Yes', 'We can') team to assist their clinic with ongoing maintenance of accreditation standards throughout the year (during the first year) in order to be ready for the coming year-end assessment from the Australian accreditation agencies. 

A general dentist from a prominent QLD l practice not only leads to a better client experience but also enhanced client & employee retention.

A Dentist from a country-side town of QLD, Australia, with two busy clinics offering both general dentistry and specialist dentistry, needed assistance. 

Dentist found our details on google search and contacted our Australian trained team member at 'PractiSe Management' (With a 'S', 'Yes', 'We can') as he needed assistance with practice coordination and management when his current practice manager was planning to go on one year maternity leave with-in the next few weeks. 

During the 'free 1 hour strategy session' with one of our experienced practice managers, the dentist discussed about various tasks, assignments and projects in both of his dental clinics that needed to be taken-care during the absence of the current practice manager while she would be her maternity leave for an year or more.

Detailed planning was done in order to provide in-depth orientation & training to the staff from PractiSe Management' (With a 'S', 'Yes', 'We can') a;nd hand-over the project smoothly, before the current practice manager left her duites on her maternity leave. 

This project could not have been assigned to an existing staff member in their practice, as it could have affected their focus on doing other essential tasks that needed to be accomplished in the dental practice. Also, if the existing junior staff would  have been allocated the practice coordination & management tasks they would have not have been able to comprehend the processes associated with it due to the obvious complexity involved with a bigger job profile.

The team members from 'PractiSe management' (With a 'S', ' 'Yes', 'We can') and the Dentist agreed on a process of hand-holding the practice staff for the any part of the extra work-load with in the practice and outsource the rest of practice coordination & management tasks to a well-trained & experienced virtual team member from PractiSe management (With a 'S', ' 'Yes', 'We can').

Dentist and the staff felt happy that a dedicated virtual 'PractiSe Management' (With a 'S', ' 'Yes', 'We can') team member was available to assist them with the extra work-load and they felt confident that their Dental Practices were being well-managed while their practice manger was away on her maternity leave. 

Because of the peace of mind and the extra time gained by hiring a virtual 'PractiSe Management' (With a 'S', ' 'Yes', We can') team member on an on-going basis, at a fraction of the cost of a full-time employee, the principal dentist was also able to focus on his hobbies and charity & community service that he enjoyed doing along with his family members.

'PractiSe Management' (With a 'S', ' 'Yes', 'We can') has a dedicated team of 

Australian trained & experienced professionals to hand-hold and work alongside the dental practitioners when one or more staff quit their job or go on a maternity/paternity/annual/ leave or longer holidays. 'PractiSe Management' (With a 'S', ' 'Yes', 'We can') team members can jump-in on a reasonably short notice to take care of any emergencies and assist your dental practice in managing the 'fire-fighting'. 

Also, the overall costs involved in taking advantage of 'virtual practice management & assistance services' from our team members with years of Australian training & experience, could be much lower compared to a full-time or part-time or casual employee in the healthcare industry with all the benefits. Please feel free to contact us for a 'free 1 hour strategy session' to discuss further.

Two overseas GPs who had received licenses from AMC (Australian Medical Council) had plans to open multiple medical clinics in rural Australia. When they contacted our team at 'PractiSe Management' (With a 'S', ' 'Yes', We can'), they had opened two medical clinics in country-side NSW, Australia.

Since, the GPs did not have prior experience of working in Australia, they were facing various problems while running their GP clinics.  

One of the GPs attended the 'one hour free strategy session' with 'PractiSe Management' (With a 'S', ' 'Yes', We can') team and discussed various areas where they were facing problems.  

Major areas that needed assistance were : non-availability of trained GP practice staff in countryside, NSW; necessity of adopting & implementing numerous systems & procedures suitable to Australia; managing money, book keeping, accounting properly; difficulties associated with expanding the clinics too quickly; implementation of IT software, systems & also having an information website to establish a digital presence for their medical practice; obtaining a accreditation for their medical clinics; liaising with medicare to enable cash receipts from Government; ongoing professional development training for doctors and staff; 

'PractiSe Management' (With a 'S', ' 'Yes', We can') has assigned a dedicated Australian trained team member who is working virtually (remotely) with both the doctors in every step of the way to achieve their goal of managing the two clinics well and expanding their business, across Australia, where possible.

 A well-known mid-sized NDIS (National Disability Insurance Scheme - Australia) provider located in a prominent place in the remote Queensland state of Australia urgently needed booking and admin assistants to handle their excess workload.

They found out about 'PractiSe Management' (With an 'S', ' 'Yes - We can') via Facebook and signed up for a short-term contract for 3 -6 months. However, this contract was extended to more than a year due to increased work demands created by maternity leaves, employee turnover, etc.

Every day was different as work was outsourced to their many sub-contractors. Our practice coordinators and assistants undertook to learn new information about NDIS (National Disability Insurance Scheme - Australia) and efficiently went ahead to implement the tasks assigned to them. 

There were also ad-hoc tasks, assignments and projects outsourced by other departments regarding data management and data entry, recruitment and HR, digital marketing & social media.

The services from 'PractiSe Management' (With an 'S', ' 'Yes', 'We can') were well appreciated by the NDIS (National Disability Insurance Scheme - Australia) provider as our practice managers and assistants came in handy during emergencies and while meeting tighter deadlines.

Staff at PractiSe Management' (With physiotherapists' S', ' 'Yes', 'We can') are well-versed in working with various allied health services providers in Australia, such as podiatrists, physio-therapists, and so on.